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BECOME A MYSTERY SHOPPER

SERVICES

At CX Evolution we know about customer service.  We want to make sure that your company is giving out the right message, because the important contact points you have with your customers are electronically, telephone and face to face.

SECTORS

Mystery shopping can be used in a wide range of sectors helping to put staff training programmes and operational strategy decisions to the test.

Use mystery shop research to provide a constant barometer of sales/marketing initiatives or as a measure of the overall customer journey.

84%

of surveyed consumers said that customer service was one of the key factors helping them decide whether to buy or not from the company

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ABOUT US

CX Evolution provides a wide range of mystery shopping services to clients in the customer service space. As a team, we are dedicated to using our invaluable knowledge and industry insight to help drive forward your business, setting it apart from competitors while also boosting sales and customer loyalty. We are committed to providing a wealth of mystery shopping programmes to perfectly suit your business needs. Our experience in the field allows us to easily identify your company’s achievements and areas of improvement.

 

As you’ll agree, delivering excellent customer service is becoming an increasingly

important factor in the running of any successful business. That’s why we’re here to ensure your staff consistently meet and exceed your customers’ needs. Choose CX Evolution for a cost-effective way of ensuring your business has a competitive edge, while also ensuring your customers return again and again.

About Us
Clients

SOME OF OUR CLIENTS

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